Your information.
Your privacy.

About this policy

This Privacy Policy explains how Greenfield Integrated Occupational Treatment Center (Greenfield Treatment Center, “Greenfield,” “we,” or “us”) handles information connected with our public website and SMS communications.

It does not replace a privacy notice provided for your medical care. Contact the office for information about medical records and patient privacy.

Information we collect

• Information you provide: your name, telephone number, email address if you provide one, appointment-related details, and information you choose to share when contacting our office.
• Messaging information: your mobile number, messages you send us, SMS consent and opt-out preferences, and records needed to manage those preferences.
• Website information: hosting and security systems may process your IP address, browser or device information, requested pages, and access times to deliver and protect the website.

This website does not currently have an online patient-intake form or an SMS sign-up form. The site does not use advertising trackers, and its fonts are hosted on the website.

How we use information

We use information to respond to questions, help arrange or manage appointments, provide administrative patient support, and send care-related texts when you opt in. These may include appointment reminders, scheduling messages, and replies to patient questions.

We also use information to record communication preferences, honor opt-out requests, maintain website security, and meet applicable legal obligations. We do not use the SMS program to send promotional messages.

Who information is shared with

Information may be available to authorized clinic staff and service providers that help us operate the website and communications, such as website hosting and messaging delivery providers, only as needed for those functions. Information may also be disclosed when required by law.

We do not sell personal information or share contact information for advertising.

Your choices and SMS preferences

SMS participation is voluntary. To opt out at any time, text STOP. For assistance, text HELP or call (626) 448-5501. Message frequency may vary. Message and data rates may apply.

Contact our office to ask about updating your contact information or communication preferences. Read our SMS Terms & Conditions for details about the messaging program.

Retention, security, and other websites

We retain information as needed to provide the services described here, manage communication preferences, and meet applicable recordkeeping obligations. No website or method of transmission can be guaranteed completely secure. Please call the office rather than send sensitive medical information through ordinary text messages.

Links to external websites, such as map services, are subject to those providers’ privacy policies.

Updates and contact

We may update this policy by publishing a revised version with a new effective date. For questions about this policy, contact Greenfield Integrated Occupational Treatment Center at (626) 448-5501 or 11920 Ramona Blvd, El Monte, CA 91732.